Dr. Doug Maready grew up in Mesa, then survived a hurricane and a mudslide before he found his way back home.
A 1993 Mesa Mountain View High School graduate, Maready moved away to serve a mission and earn his degrees, but he has returned with his wife and three sons to open an internal medicine practice in Mesa that he says is different from the rest.
His long road back home involved Hurricane Katrina in New Orleans and a Utah mudslide.
Maready graduated from Brigham Young University in Utah after serving a church mission in Finland. After graduating in 2002, he and his wife moved to New Orleans, where Doug attended medical school at Tulane University and they welcomed their first child.
Before Maready’s final year of medical school in 2005, Hurricane Katrina hit.
“We had a 2-year-old and I was also 8½ months pregnant with our second child,” Tiffany Maready said. “We had evacuated before and nothing happened or the storm would move. I just felt awful and I wanted to stay where we had our doctor. So, I didn’t want to evacuate.”
The storm grew more severe and “we finally took it seriously and we packed up just a few things expecting to return once the storm had passed,” Tiffany said. “It flooded the medical school and the hospitals where Doug worked.”
The couple had to make a quick decision on where to go to have a baby.
“We didn’t have any belongings with us,” Tiffany said. “We just packed little duffle bags. We ended up coming to Utah, where we had family, and we had the baby just a couple of weeks later.”
Maready’s next challenge was figuring out how to finish his last year of medical school. Tulane moved students to Baylor University, but he chose the University of Utah Medical School.
After graduation, the family moved to Portland, Oregon, where he did his internal medicine residency.
The couple then returned for eight years to Utah, where Maready worked at medical centers in small communities.
He decided to start his own internal medical practice in Arizona. But disaster struck in the form of a mudslide in February 2017, a month after they put their Utah home up for sale.
It flooded their basement and created a large sinkhole.
“It was really a traumatic experience,” the doctor said, noting that starting a new practice “is one of those things considered to be unstable in the medical community.”
“And then the mudslide happened a month after I decided to do that and quit my job. I wasn’t working anymore. I didn’t have a steady income coming in either. There were all those costs associated with the cleanup.”
His wife added: “After the mudslide happened, I just thought either we have the worst luck in the world or natural disasters just follow us wherever we go.
“It was kind of funny when we talked about coming to Arizona, we even mentioned, ‘What kind of natural disasters do they have there? What do we need to keep in mind?’ I think we’re pretty safe here, from water at least,” she added.
They mudslide had “tested our resolve,” the Mareadys said, but they persevered.
“Even after it happened, we still felt it was the right thing for Doug because Doug has big ideas and solutions to some of the health-care problems he’s been seeing in his clinics for years and years,” Tiffany said.
Doug said his goal in returning home and setting up a new practice “is my attempt at fixing the health-care system, at least in my own office.”
At Maready Medical Internal Medicine, there are several things he’s doing differently to achieve that goal.
Providers “listen and care,” he said, and offer thorough evaluations with consideration of all aspects of health and easy process of completing forms and consents.
“We believe that we need to provide access to patients when they need it and how they need it,” Doug said. “We answer our phones during the day. We answer our phones after hours. It comes to me.
“And patients have access to a doctor after hours. They also have access to their medical record online. For anyone who’s sick, we promise they can get in the same day.”
It’s not concierge service where patients pay a higher premium, though the service is similar.
“It allows normal people to get good care instead of the rich only,” he explained. “It allows for people who are covered by traditional insurance to still get good care.”
Part of his service involves coordinating care with specialists and other providers.
“We have a different approach with how we give medical recommendations,” he said.
“It’s more of a discussion and partnership when you come in that you get educated on what the options are and then the patient ends up making their decision, ultimately.”
Maready said he aims “to partner with patients and help them manage their own diseases more effectively.”
“And we’re working on collaborating with insurance companies because insurance companies have a lot of benefits out there that people aren’t taking advantage of. We’re working on pulling those resources together for patients.”
The practice only treats adult patients 18 and older.
Maready Medical Internal Medicine provides management of chronic medical conditions, same-day visits for acute illnesses, in-office procedures such as joint injections, skin procedures and stitches, and allergy treatment.
Information: 480-626-2444, mareadymedical.com.