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Question: What exactly is net neutrality and how does it affect me or my business?
Q: I received a call today from a male who identified himself as Andrew Allison with Microsoft Security. He told me that “my NT wires” were installed incorrectly and were causing errors across the internet and that he could talk me through the steps needed to correct the problem. Trying to find a way to report this to Microsoft... — Dennis
You think the things that you do online are between you and your computer. Not so. Your cyber-privacy is constantly being chipped away: by your Internet provider, your cellphone carrier and lawmakers. Before you post to a social-media site or browse the Internet for that report you're compiling on pedophiles, keep in mind how your actions online are anything but private.
"The Border Patrol announced they will toughen policies. Duh, it's an election year and the Spectator in Chief wants to score points without actually doing anything."
Ken Colburn: Retailers I've talked with have told me netbooks have become some of the most commonly returned items they sell.
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A. For some reason, more e-mail that I am sending out seems to be getting caught in spam filters, which is a major problem in my business. What am I doing wrong, or what can I do to avoid getting my messages trapped in spam filters?
Data Doctors: Q. What is www.opendns.com, how does it work, and is this an effective security tool? - Jim
NEW YORK - Peer-to-peer file sharing, the primary vehicle for online piracy, has been as unpopular with Internet service providers as it has been popular with users. Providers have banned, blocked or slowed peer-to-peer traffic in their efforts to keep the flood of music, video, games and software from overwhelming their networks. But Verizon Communications Inc. has broken ranks with the industry and is set to announce Friday that it plans to help its users share files faster - at least those who do it legally.
What happened: In 1995, the first warning was raised: The throngs of people swarming to the Internet would overwhelm the system in 1996. For more than a decade, that fear has proven untrue.
Q. I know you’ve addressed this before, but I can’t remember how to change the Web page that appears when I open my browser. Can you go over that again, please? I look forward to your newsletter every Friday.
Q. My Outlook is set to automatically delete any mail in my Deleted Items folder when I exit the program. I would like to do this manually because I sometimes accidentally delete mail that I intend to keep. There must be a simple way to do this, but I am at a loss. Thanks in advance, Mr. M.
Q. I used to use AOL, but left them for Cox Cable and high-speed Internet access. It works great as long as I’m at home, but what do I do when I travel? How can I get online to access my email when I don’t have cable access? I look forward to your newsletter every week. Thanks, Mr. M.
WASHINGTON - Breaking up with your Internet service provider isn't hard to do - but it may cost you. Customers who subscribe to a high-speed Internet plan may pay $150 or more if they terminate their service before their contract has expired, according to a new survey from Consumers Union, the nonprofit publisher of Consumer Reports magazine.
Q. I'm sure you've covered this before, but can you explain how to enable the firewall feature of Windows XP?
Q. When I’m at the computer, I occasionally feel myself tensing up. Is there some way I can play some calming background music through my computer, but without downloading anything?
Q. I read a lot of magazines and often see articles I’d like to save. I have a scanner, so I want to scan them, organize them by topic, then burn them to CD or keep them on my hard drive. Can you suggest a program I can use for this purpose?
Q. I understand that the new Internet Explorer 7 will only work with certain versions of Windows. Is that true?
Q. I’ve been a long-time AOL dial-up user, but their upcoming changes and offering things for free confuses me. Is there anything I need to do or should I just leave AOL completely?
NEW YORK - Google services were slow or inaccessible to some users Tuesday. The cause of the glitch was not immediately known, nor were any details available on how widespread it was.
Q: I keep seeing various ISPs promoting computer fix and protection packages as part of their service, and I am wondering if these “one-click fixes” really work. Or is it just a marketing gimmick? - Jenette
LONDON - Worldwide sales of music via the Internet and mobile phones hit $1.1 billion last year, triple 2004 sales and accounting for 6 percent of global record company revenues, the industry said.
May 2, 2005
April 15, 2005