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Q: I seem to be getting more spam text messages on my phone these days; I reply with ‘stop’ like they say, but it doesn’t always seem to work.
Q: Had a phone call this morning (caller id was 510-943-3040) telling me that there are problems with my computer and asking me to turn it on and hook up to the Internet. When I asked for proper authentication, he stated that he was a certified Microsoft technician. I told him I had extensive experience with computers and the line went dead. What’s up? — Roman
You receive an e-mail from PayPal asking you to call. Your account has been compromised. Or a company you don't know calls threatening collection. It's scary. Before you give out any personal data, there's something you should know.