Customer service
Welcome to our new Customer Service Center, where you can order a new subscription or manage your current Tribune account.
Please read the following, as we have made changes to better serve you.
NEW SUBSCRIBERS
Please type your ZIP code here: or check the delivery area map to confirm that we offer home delivery in your ZIP code. If we do not deliver papers in your area, you may subscribe for 7-day online-only delivery. The eTrib is the complete newspaper in digital format, an exact replica of the print paper, viewable online. View sample e-Trib
CURRENT SUBSCRIBERS
Use the customer service center to:
- report a missed or late delivery
- request a vacation hold
- change your phone number and/or address
- make a payment to renew your subscription
- retrieve your customer service login
East Valley and Scottsdale seven-day home delivery rates. Please check the map for deliverable areas.
52 weeks: $104.00 ($2.00 per week)
26 weeks: $58.50 ($2.25 per week)
13 weeks: $32.50 ($2.50 per week)
EZPAY: $8.00 monthly debit.
Mail subscriptions: All mail subscriptions are seven days and payable in advance.
4 weeks (minimum): $22.16
13 weeks: $60.06
26 weeks: $120.12
52 weeks: $240.24
The Customer Service Center is a secure environment. All payment transactions are handled through a secure server. You can see the lock in the lower right corner of the browser that indicates this site is secure. Personal information you provide is used only by the Tribune for your subscription.
First-time users will be prompted to select a password. The password must be a minimum of 8 characters. You will be asked to enter your phone number or e-mail address to identify the account record. Look for instructions on the right side of the login page, in blue.
Proceed to the Customer Service login page or call (480) 898-5641.
Free e-Trib for active military: If you wish to order a complimentary online delivery of the Tribune for someone on active military duty, click here.
