Let’s say it’s a Tuesday and you need to be in Idaho next Thursday. Allegiant Air’s website states that only three tickets remain and the Phoenix/Mesa Gateway Airport terminal sells tickets ONLY on Sunday and Monday from 6 p.m. to 9 p.m.
You’d like to avoid the online ordering charge but don’t want to risk not getting the ticket — what to do?? Luckily, the website also states that tickets can be purchased for one hour after any flight departure at selected airports. “Great!” — are there any flights out today — check the website! “Sorry, you must have a destination to get a flight time” it states.
I know. Call them. “Thank you for calling Allegiant Air — someone will be right with you.” Twenty minutes later: “Sorry for the delay — we really do appreciate your business — someone will be right with you.”
Go to the airport ticket counter: “Miss, I’d like to buy a ticket to Idaho for next Thursday”.
“I’m sorry sir — we don’t sell advance tickets here.”
“But the website says...”
“Not here sir — next.”
“I want to speak to a supervisor.”
“I am the supervisor sir”.
“Get me a manager please.”
“I’m the acting manager today sir — NEXT!”
“Really ... do you also pilot the plane today as well?”
I know that Allegiant Air is a low cost airline but getting a ticket should be less painful than a root canal. Perhaps a more appropriate name would be: “Desparation Air!”