I have been using the Valley’s mass transit system for several years. Actually, I had to buy a car when I first moved to the Valley fourteen years ago because the mass transit at that time was close to non-existent. I moved from Denver where having a car is great, but not really necessary because the transit system is so good!
In 14 years the system has improved, if ever so slightly. The integration of the light rail was and is the best thing the Valley has done for mass transit since the pony express delivered the mail to Arizona. The problem with our mass transit system is that it is very obvious that the people or the person making the decisions and or plans for anything to do with improving mass transit does not use the system or never has used the system. I would venture to guess that the improvement master mind does not ride the bus!
The main issue that I have with the system is that there seems to be no planning going into the pedestrian safety or how the company views its pedestrian customers. Someone who is a vigilant pedestrian needs to get involved with the person or persons at Valley Metro headquarters in order to go over what works and what doesn’t from a pedestrian standpoint.
One example would the Sycamore station’s traffic and pedestrian flow; or in this case the lack there of! When you Are getting off of the light rail or going to the light rail, you have to share the light (as a pedestrian) with several busses using that same light to turn into the station. This could be solved so very easily! All it would take is a slight modification in how the busses actually enter the station.
Thank you for your time,