This week’s interview advice comes from Rhonda Wilson with the City of Phoenix Aviation Department Personnel division. The City of Phoenix Aviation department employs about 700 people, mostly at Phoenix Sky Harbor International Airport.
Q: What mistakes have you seen in interviews?
A: “Applicants not focusing on the questions being asked, not staying within the allotted time for the interview and apologizing for shortcomings they may have.”
Q: Describe a memorable interview where a job candidate got hired.
A: “I like a person who conveys their skills in an upbeat manner, showing energy and an enthusiasm for their line of work”.
Q: What’s the No. 1 piece of advice you have for a job candidate?
A: “Research both the position and the department/organization before the interview. Be able to apply your experience and knowledge to the position you are seeking.”
Q: What do you look for in an interview?
A: “I personally look for a person who demonstrates that they can communicate well with all levels of the organization and who is committed to providing good customer service both internally as well as externally.”
Q: Is there one question or one set of questions you always ask? Why?
A: “Tell us how your education and experience has prepared you for this job. This question is typically always asked and the candidate should spend about 3 to 4 minutes concisely answering the question as it relates to the position for which the interview is being conducted. Do not make the mistake of adding information that is not related.”