Education: Associates in science and bachelor’s in ministry
Job title: Juvenile Detention Officer, Maricopa County Juvenile Probation, (Utility Staff)
What are your main duties?
“Our duties include caring and ensuring the safety, welfare and security of all detainees in detention. As Utility Staff, we cover all aspects of detention. Some tasks include providing support to the three communities, conducting crisis interventions, escorting detainees to court and throughout detention, transporting detainees to various locations such as the hospital, assisting the Juvenile Detention Assessment Center with the intake process, and monitoring the control board for security.
What do you like best?
“I am a role model making a positive difference for the kids who have been detained.”
What skills or education are required to enter your field?
Ortiz said an associate’s degree or completion of 64 semester credit hours from an accredited college or university is required. Military service (active duty), public safety experience or direct child care experience in a licensed therapeutic residential treatment center, CPS/ DES group home, or a juvenile correctional facility can substitute for the education requirement on a year for year basis.
Describe a memorable experience in your job
“I was encouraging a detainee to manage and overcome challenging situations and to see him graduate with his high school diploma. He was the first detainee to receive his diploma while being detained in Durango Detention and I took pride in knowing that I was a part of it.”