Kitchen Nightmare? Scottsdale restaurant reopens after bad reality TV experience - East Valley Tribune: Business

Kitchen Nightmare? Scottsdale restaurant reopens after bad reality TV experience

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Posted: Tuesday, May 21, 2013 10:44 am | Updated: 7:21 pm, Fri May 24, 2013.

A Scottsdale restaurant planned to reopen Tuesday night after it temporarily shut its doors following an embarrassing reality TV experience.

Wife and husband Amy and Samy Bouzaglo recently invited the popular makeover show "Kitchen Nightmares" to their restaurant, Amy's Baking Co., after years of bad online reviews from unhappy customers.

The Bouzaglos complained on the show that they were the victims of online bullying, but host and celebrity chef Gordon Ramsay agreed with the bad reviews. He found the food at the upscale pizzeria was undercooked or tasted bad.

The Bouzaglos got angry with Ramsay and he left the restaurant before making it over — a first for his show.

Amy's Baking Co. temporarily closed after the episode was filmed. A press conference that had been scheduled for Tuesday afternoon at the restaurant was canceled after the show threatened legal action. A local public relations company also ended its business relationship with the couple Monday because of the controversy.

Michael Scerbo, a spokesman for the couple, said they were not available for an interview on Monday. The restaurant's answering machine was full. Emails and Facebook messages were not returned.

The couple said during the episode that they keep all tips because they do more work than their wait staff. They said they had invested more than $1 million in the eatery since opening in 2006.

About two years ago, reviewers and bloggers "decided to make up lies and say the food was disgusting," Amy Bouzaglo said on the TV show.

During filming, the couple asked unhappy customers to leave the restaurant.

"I just tell them to leave the restaurant and don't come back," Samy Bouzaglo said.

A Facebook posting announcing the reopening said more than 1,000 reservations had been made. Hundreds of "Kitchen Nightmares" fans have left angry comments on the restaurant's Facebook page.

© 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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