Settlement aids hearing-impaired at Arizona theaters - East Valley Tribune: Business

Settlement aids hearing-impaired at Arizona theaters

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Posted: Friday, July 20, 2012 5:17 pm

Arizona Attorney General Tom Horne says a settlement with a theater chain will improve access for hearing-impaired customers.

Horne announced the settlement with Cinemark Holdings Inc., on Thursday, putting an end to a lawsuit his office filed in June 2011.

Cinemark agreed to equip six of its Arizona theaters with listening devices that hang around a customer’s neck and transmit sound magnetically into cochlear implants or hearing aids.

The theater chain already had been providing over-the-ear headsets that amplified sound. But Horne’s office says some of those headsets did not work with certain hearing aids and implants.

Cinemark also agreed to market the so-called neck loops and train its staff on how to operate them.

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