A consumer fraud lawsuit has been filed against a Chandler moving company, Arizona Attorney General Terry Goddard announced Tuesday.
The lawsuit was filed against Allstar Moving & Storage, Inc. for multiple violations of the Arizona Consumer Fraud Act, including deceptive advertising practices.
In a press release, Goddard’s office states that Allstar Moving & Storage Inc. stated in its direct mail advertising that it provided “High Quality Service Without The High Prices” and prominently featured two hourly rates for its moving services. But Goddard’s office alleges the company filed charges to consumers’ invoices for items such as fuel, truck cleaning and a surcharge. In addition, the company was not bonded or insured as it was advertised.
The lawsuit, filed in Maricopa County Superior Court, asks the defendants to pay a fine of up to $10,000 for each violation of the Consumer Fraud Act. Assistant Attorney General Cherie L. Howe is prosecuting the case.
“Arizona consumers must be treated fairly and not charged a lot of hidden fees,” Goddard said. “When businesses play by the rules, the market is more competitive, and consumers win.”