Whether it’s after a round of golf or anytime you’re in the mood for a sweet treat, the 19th Donut Hole delivers a hole in one with its doughnut hole trees, alphabet doughnuts and cupcake bouquets.
Nick and Anna Hadi opened the doughnut shop in Mesa almost 13 years ago. Married 21 years, the couple started the business 18 years ago in Michigan. They got tired of the snow, fell in love with the weather here in the Valley, so decided to move the family business.
“My husband does most of the baking,” Anna said, noting the doughnuts are made fresh every day.
Anna makes the alphabet doughnuts, cakes, cupcakes and other specialty items – such as doughnut hole trees.
With her knack for experimenting, she came up with the doughnut hole tree about four years ago and tried the first one on her son.
He gave it a thumbs up and she introduced it to customers, who made it one of the shop’s most popular items.
Anna also came up with the cupcake bouquet, another unusual idea that caught on fast with customers. They liked the idea of substituting a traditional floral arrangement with a bouquet of a dozen decorated cupcakes.
Another unusual item are doughnut alphabet letters.
“Those are really popular nowadays with a lot of our customers,” Anna said, recalling how she originally tried out this idea on a customer.
“So. if they want ‘Happy Birthday, Allison,’ we do whatever flavor they want on the raised doughnuts,” Anna said. “It’s on a glazed doughnut but they can choose their frosting.”
Specialty orders such as alphabet doughnuts, doughnut hole trees and cupcake bouquets require a 24-hour notice.
“Sometimes we have smiley faces, hands, peace sign, love, already made where no advanced notice is needed,” Anna said.
Their best-selling doughnuts are apple fritters. When it comes to cake doughnuts, buttermilk bars get the top honor.
The couple credits their success “very good customers,” Nick said. “We have very good quality, and our customers love that.”
Many regulars drive miles to get a freshly baked doughnut from the shop.
“We know a lot of them by name,” Anna said. “We know a little bit about their life, too. We treat them like they’re our own family.”
When they say family, the couple really means it.
“We have been to customer’s homes,” Anna said. “If somebody is sick, we take doughnuts. We have quite of few customers we’ve gone to see at the hospital.”
This is in addition to their delivery service to homes and businesses.
People can call at least 15-30 minutes ahead of time, depending on how far they live from the doughnut shop, and fresh doughnuts will be delivered for a minimum delivery charge of $2.99. Any-size order will be delivered.
Orders can be placed through the Yelp! app, Facebook or by calling 480-834-0133.
The Hadis acknowledged that competition is tough with big chain doughnut shops such as Dunkin’ Donuts and Krispy Kreme. But they believe their creative presentations and quality give them a fighting chance.
Anna and Nick work different shifts and rely on help from their two teenage sons, ages 18 and 16. They also have two other children, 7 and 3.
So, what’s the secret of being married and running a business together? “Stay away from each other,” Anna laughed.
Located at 116 N. Lindsay Road, 19th Donut Hole opens every day at 4:30 a.m. and closes at 9 p.m. Monday-Thursday and at 5 p.m. Friday-Sunday.