J.C. Penney Co. is getting rid of its catalog business and closing some stores, outlets and call center locations in an effort to streamline operations and boost profits.
Penney plans to close six underperforming department stores — none in Arizona — and two call center locations. It is also reorganizing its custom decorating business, which includes closing a custom decorating fabrication plant in Sacramento, Calif., and shifting to managing 300 decorating studios instead of 525 of its current in-store studios.
The retailer’s exit of its legacy catalog business including shuttering 19 outlet stores that carry a large amount of catalog merchandise. One J.C. Penney outlet is in Arizona Mills Mall in Tempe.
“We are currently reviewing options for all 19 locations, which may include selling the outlet business to another company, closing stores or possibly converting a few outlet stores to J.C. Penney stores,” company spokeswoman Ann Marie Bishop told the Tribune on Monday. Reached on Wednesday concerning other local reports of the outlet's closing, Bishop repeated her earlier statement.