Employers look to policies on 'Cyber Monday' shopping - East Valley Tribune: Business

Employers look to policies on 'Cyber Monday' shopping

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Posted: Friday, November 26, 2010 10:56 am | Updated: 6:12 pm, Fri Dec 3, 2010.

Most employers don’t have troubles with employees on Cyber Monday because they already have policies in place regarding workplace equipment, said John Millikin, an instructor at the W.P. Carey School of Business at Arizona State University.

Cyber Monday sales could be up as much as 9 percent over last year, said Jeff Green, a Valley-based retail expert.

Last year, almost 60 percent of the more than $887 million in Cyber Monday purchases were made from the workplace, Green said.

Millikin said “it depends upon the workforce.”

A policy against or limiting personal use of a computer is most effective for a phenomenon like Cyber Monday when it’s already in place, he said.

“I don’t know that it’s really any different than use of company phones,” he said. “But if you’ve had a policy in place for many years that your employees are clear about … using company equipment for personal use, maybe it’s worthwhile putting out a memo or communication in some way reminding them of that policy.”

It could appear to be punitive toward employees if a company suddenly announced a policy on Monday, he said.

“If you start a new program or start that from scratch then that poses a problem because you’re instituting a policy just for Cyber Monday,” he said.

Millikin teaches in the management department at the Carey School and is a former vice president of human resources at Motorola in Phoenix.

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